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With a CMB American Express® Corporate Card, you are entitled to a full range of emergency support services.
Just call the Overseas Emergency Support hotline: +86-10-64105996, to access any of the services below:
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Overseas Credit Related Services
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· Replacement Cards(Only for individual liability program)
· American Express ATM locator
· Global American Express Travel Service Agency locator
· Information on Membership Rewards
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Overseas Support Services
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· Information on nearby consulates and embassies (address, telephone number and opening hours)
· Information on medical service providers
· Emergency doctor (on site visit arrangement)
· Emergency medical treatment arrangements
· Hospital visits and accommodation of relatives
· Delivery of necessary medicine and medical necessities
· Legal aid guidance
· Information on local interpretation services
· Provision of interpretation services
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Note:
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The services above are mainly advisory, and we will assist in making the appropriate arrangements where
possible or specifically outlined. All the cost incurred by Third Party Services Providers shall be borne by the
Cardholder. Our Customer Service Center will remind the Cardholder of this prior or during the performance
of these services. Third Party cost includes all expenses except those incurred by the Customer Service
Center and those services provided on the telephone by the Customer Services Center in the form of
coordination, communication and arrangements. Costs include but are not limited to the prices of the
commodities and services purchased by the customer, the cost of goods delivery, taxes and charges to be
paid, as well as charges incurred by the Third Party Service provider during the performance of their duties.
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